Effective Date: 30/04/2025

Rowdy Scrubs ("we", "us", or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information when you interact with our website, services, and brand.

What Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, shipping and billing addresses.
• Order Information: Products purchased, payment method, delivery details.
• Account Information: Login details and account preferences (if applicable).
• Device and Usage Information: IP address, browser type, pages visited, and how you interact with our site.
• Marketing Preferences: Your responses to promotions, surveys, and emails.

How We Collect Your Information

We collect information directly when you:

• Make a purchase
• Sign up to our mailing list
• Contact customer support
• Engage with our website or social media

We also collect information automatically via cookies and similar technologies (see “Cookies and Tracking Technologies” section).

Why We Collect Your Information

We use your personal information to:

• Process and fulfill your orders
• Provide customer support
• Communicate with you about your orders or account
• Send updates, marketing materials, or promotional offers (you can opt out anytime)
• Improve our products, services, and website
• Comply with legal obligations
  

How We Share Your Information

We may share your information with:

• Service Providers: such as payment processors, shipping couriers, IT support, and marketing platforms
• Legal Authorities: when required by law or to protect our rights
• Analytics and Advertising Partners: like Google Analytics or Meta (Facebook/Instagram) for performance and advertising tracking

We do not sell or rent your personal information to third parties.

How We Store and Protect Your Data

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access using secure servers, encryption, and access controls. However, no internet transmission is 100% secure.

Cookies and Tracking Technologies

Our website uses cookies to improve your experience, analyze site traffic, and support personalized advertising. Cookies are small data files stored on your device.

Types of Cookies We Use:

Essential Cookies: Necessary for the website to function (e.g., shopping cart)
Performance Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics)
Marketing Cookies: Used to show you relevant ads and track campaign performance (e.g., Facebook Pixel)

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, though this may affect your user experience.

Your Rights and Choices

Under the Australian Privacy Act, you have the right to:

• Access the personal information we hold about you
• Request corrections to your information
• Withdraw consent for direct marketing communications
• Make a privacy complaint

To exercise any of these rights, please contact us at:

📧 info@rowdyscrubs.com.au

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third parties.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date listed at the top.

Contact Us

If you have any questions about this policy or how we handle your data, contact us at:

📧 info@rowdyscrubs.com.au